Investments: A century ago the industrial revolution made a massive impact on the Western economy and triggered investments in automotive and other manufacturing processes. Digital technology started the evolution towards computerization three decades ago when venture capitalists in the valley and R&D Labs across the globe helped create a technology-enabled world. A decade ago the World ...

The big trends are the increased client interest in bundled outsourcing engagements and the incredible focus that operational excellence is gaining in outsourcing.

The bundling of two or more outsourced services for a client is becoming increasingly prevalent. Clients have recognized that it is much more effective to engage a single provider for ...