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Private
Equity has been one of the most profitable forms of investment for more than 30
years. Outsourcing sector as a target for PE firms gained prominence in the
late 1990s and most private equity firms were prompt in grasping the advantages
offered by outsourcing in terms of business gains as well as financial
incentives. The long-term nature of outsourcing contracts made for an
attractive business model... Read More
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Abid Ali Z
Neemuchwala
Global Head for Business Processing Services and
Process Excellence, Tata Consultancy Services
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India
is one of the fastest growing economies and a large market. However, this
market is not about cost arbitrage. In fact provider costs can sometimes seem
to be more than the buyer cost. So, this market is about the service model –
evolving solutions such as Platform BPO and about delivering business value and
best in class processes to the buyer. Another aspect is you need to be a
relationship based end-to-end player... Read More
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