Clients are often faced with significant challenges when it comes to managing their outsourced IT and Business process operations especially when it is operating in an offshore location ten thousand miles away.
The top challenges that CIO/CTO face are:
Access to people with experience in managing offshore operations
Visibility into all parts of the operations
Alignment to overall corporate objectives
Competitive pressures due to local market conditions resulting in higher costs, people attrition, recruitment challenges
Other common Program management challenges such as local business laws, regulatory compliance, contract compliance issues etc.
In such a situation, organizations would significantly benefit by having access to experts who have the experience and knowledge of handling offshore operations.
Tholons has been helping clients solve the above challenges for more than a decade now. We offer “Focused Executive Support for Shared Services Operations” for all clients big and small.
The service aims to provide organizations “Trusted Advisors” that would be able to assist CIO/CTO and top executives to manage their outsourced operations especially focusing on 4 key aspects of outsourcing:
Program Management
Financial Management
Relationship Management
Contract Management
Tholons has deep expertise and experience helping clients with their outsourced operations.
We will manage your shared services outsourcing operations “End-to-End” on a 24X7 basis
The Tholons team will comprise of 2-3 members comprising individuals who are experts in managing shared service centers for global clients
We will back up the team with Tholons’s framework, methodologies, technology, experience and support
We will liaise with your in-house team onshore to ensure real-time monitoring and compliance to corporate objectives
We can guarantee a fixed savings over your current costs for managing your operations based on the size and complexity of your operations
Our Services
To contact us for shared services support – contact us at info@tholons.com.
Client Quote
"Tholons' advise has been valuable to us for developing our captive operations in India. Advisors at Tholons have significant operations and management experience and their "on-ground" recommendations are actionable and realistic. The impact of the advise is visible"
