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Supply Chain Automation

  • A Digital Twin Platform for Supply Chain that provides Continuous, Real-time Visibility of Assets, Materials, Products, Workflow and Business Processes in a Supply Chain with AI-driven decision-making capability​

  • Financial and logistics oversight and management​

  • Lower supply chain management cost by over 90%​

  • Go live in less than 2 weeks​

PROBLEM

  • Setting up and managing employment benefits is a difficult, costly, time consuming, and error prone process​

  • Users are constantly unsatisfied with the level of service and timeliness of benefits​

  • Delivering benefits is an important part of government service to citizens​

SOLUTION

  • Multiple Screen Login and Integration

  • Interactive Forms and Google Dialogflow​

  • Google Text-to-Speech and Speech-to-Text​

  • Natural Language Understanding​

  • No upfront cost – outcome based commercial model​

  • Work from home enabled cloud-based Call Center​

TECHNOLOGY

  • Conversational AI based integrated omni-channel platform addressing customer journey, analytics, intent prediction and attended automation​

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