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AI-FIRST GCC

Design & Scale Your AI-First GCC with Tholons

With over 25 years of pioneering experience and a track record of 500+ engagements for over 250 Fortune 500 and Global 2000 clients, Tholons is uniquely positioned to guide your AI-first GCC journey. Our comprehensive approach, encapsulated in the "Strategy | Design | Build | Operate | Innovate" framework, is delivered through an integrated platform and proprietary assets. We ensure a seamless, accelerated path to your GCC's maturity and success.

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Why an AI-First GCC is Critical for Your Business

An AI-First GCC is essential for business reinvention. It accelerates digital transformation, enhances customer experience, expands global presence, and optimizes costs (achieving 30%-70% savings). This strategic shift builds resilience, provides access to specialized global talent, and fosters continuous innovation, ensuring your business stays agile and competitive for sustainable growth.

Our End-to-End AI-First GCC Services

We provide a holistic suite of services covering every critical aspect of establishing, transforming, and scaling your AI-first Global Capability Center:

Globalization Strategy & Location Assessment

  • Globalization Strategy: Define the "WHAT" to globalize (IT, Client, R&D, Engineering functions), the "WHEN" to globalize (phased wave plans for quick wins and complex activities), and the "HOW" to globalize (operating models like GCC Captives, BOT, ODC, or 3rd Party Outsourcing).

  • Location Assessment: Leverage our proprietary Tholons Location Evaluation Model and extensive Country & City Data to determine the optimal "WHERE." We conduct strategic reviews, on-site due diligence, and incentive/compliance negotiations, assessing factors like Talent Quality, Cost, Infrastructure, Risk & Quality of Life, and Digital & Innovation.

  • Investment Planning: Develop a robust 5-year strategic plan, including detailed projections for investments, returns, and savings.

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  • Legal Entity Establishment: We provide comprehensive support for the seamless setup of your legal entity in your chosen global location.

  • Regulatory Compliance: Ensure full adherence to all local laws, regulations, local/regional taxes, and labor laws, mitigating risks and ensuring operational stability.

  • Shared Services Integration: Assist in setting up efficient shared services for critical functions such as HR, finance, accounting, tax, and procurement.

  • Governance Structure Development: Help you establish robust governance frameworks to ensure effective oversight and control of your GCC operations.

Legal Entity Setup and Compliance

Infrastructure (Workspace & IT Infra)

  • Workspaces Design & Build: Design and build creative, inspiring, and functional workspaces tailored to your needs, including IT infrastructure planning and fit-outs (IT Infra, Furniture, Capex, Communication Systems). We also provide options for Managed Workspaces.

  • Facilities Management: Comprehensive services covering facilities, transportation logistics, cafeteria, wellness programs, and event management.

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  • Organizational Design: Define optimal structures for your global teams.

  • Talent Acquisition: Implement strategic methods (including our Talent HX platform) for sourcing, screening, and seamless onboarding.

  • Compensation and Benefits: Design competitive and locally compliant packages.

  • Talent Management: Provide comprehensive solutions, including strategic Learning & Development (through Leap L&D initiatives).

  • Diversity & Inclusion: Foster inclusive platforms and communities for employees and leaders via initiatives like StrongHer.

Talent

Operations and Innovations

  • Transition & Steady State: Expert program management to ensure smooth transition and efficient steady-state operations.

  • Business and Technology Transformation: Drive continuous improvement through Business Process Re-engineering and fostering Integrated Centers of Excellence.

  • Innovation and AI Strategy: Develop and implement a cutting-edge innovation and AI strategy.

  • AI Managed Services (Agentic AI Pods): Deploy and manage advanced AI-driven solutions and agentic AI pods within your GCC.

  • Continuous Quality / Continuous Development: Embed best practices for ongoing improvement.

  • Access to Tholons Innovation Network: Connect with a curated ecosystem of accelerators, incubators, system integrators, universities, and founder networks.

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Transparent Cost Component: Clarity in your GCC Investment

We understand that a clear understanding of investment and operational costs is paramount for your strategic decisions. Tholons provides unparalleled transparency into every component of your GCC investment, ensuring you have the data needed to make informed choices and maximize your ROI. Our cost for IT & Business Processes is integrated for speed, scale and savings across 30 countries.

DESIGN AND SETUP COST
(one time)

  • GCC Design Cost: This includes the expenses associated with initial planning such as workspace design, IT infrastructure planning, and the design of enabling functions.

  • GCC Build Cost: Covers the capital outlay for legal entity setup, physical workspace construction or fit-out, IT infrastructure implementation, and the establishment of enabling functions.

ENABLING FUNCTIONS
per MONTH per FTE

  • These are the ongoing operational costs associated with supporting your GCC, calculated on a per-employee basis to give you granular control:

    • Engagement Leadership & Governance

    • HR Operations

    • Employer Branding

    • IT Support

    • Internal and External Communications

    • Finance, Accounting and Compliance

    • Procurement

    • Government Affairs

WORKSPACE COST

  • Real Estate: Covers office lease, facilities management (FM), and general facilities & operations expenses.

  • Fit-outs: Includes costs for IT infrastructure, furniture, capital expenditures (Capex), and communication systems.

  • Managed Workspace: An all-inclusive per-month, per-FTE cost for fully managed office solutions.

TALENT ACQUISITION COST

  • This encompasses the end-to-end hiring support we provide, including sourcing, rigorous screening, seamless onboarding processes, and essential background checks.

SALARIES + BENEFITS

  • We provide precise data on actual salaries and comprehensive benefits for all roles at all levels, allowing you to benchmark effectively and ensure competitive compensation packages.

Tholons doesn't just help you set up a GCC; we provide the AI-First operating system, the intelligence platform, and the innovation ecosystem needed to transform it into a continuous engine for strategic growth and innovation.

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